I have 30 years’ experience of working in higher education. Initially I worked in IT service departments in the universities of Loughborough, Liverpool and Leeds. In 1995 I moved to Newcastle University where I was employed as a Senior Trainer at Netskills, with responsibilities for planning, preparation of training courses for Netskills, a newly established national training organisation funded by the JISC.
In 1996 I moved to UKOLN, a national centre of digital information management based at the University of Bath. During my time at UKOLN I helped develop a community of practice which was based around the Institutional Web Management Workshop (IWMW) event, a conference which has been held annually since 1997. As well as engaging with those involved in managing institutional web services across the higher education sector, the event has also provided a platform for a number of national services. In particular it was pleasing to have significant involvement from Cetis staff over the years.
My areas of expertise and interests include Web accessibility, standards, social media, digital preservation, open practices and metrics. I have won awards for the Best Research Paper at the ALT-C 2005 conference and the Best Communications Paper at the W4A 2010 conference. In 2007 I received the prestigious Information Professional of the Year award from the Information World Review and in 2011 my UK Web Focus blog was voted runner-up in the Computer Weekly’s IT Professional Blogger of the Year category of their annual social media awards.
Since starting work at Cetis I have continued to build on my areas of expertise, in particular in use of social media to support professional activities and best practices for enhancing access to digital resources for users with disabilities. My interests in open educational practices now include use of Wikipedia. My interests in metrics have continued and in addition to my inyerests in alt.metrics I am also now working on the EU-funded LACE (Learning Analytics Community Exchange) project.